At Flat Fare Airport Shuttle, we strive to provide reliable and timely transportation services. Our refund policy is as follows:
Refund Eligibility: Refunds will only be issued in cases where an error was made by Flat Fare Airport Shuttle, such as a missed pickup due to our mistake or service failure on our part.
Rescheduling Policy: If a passenger is unable to make their scheduled ride for any reason unrelated to our service, a refund will not be issued. However, we offer a same-day reschedule for a later available time at no additional cost. No-Show & Late Arrivals: If a passenger fails to show up at the designated pickup location within the allotted wait time, the ride will be considered completed, and no refund or reschedule will be provided. By booking with Flat Fare Airport Shuttle, you agree to these terms. If you have any questions, please contact us at [your contact email/phone number].
